Refund / Return Policy

      All items sold on this website are reproductions (replicas). All Bone Clones® products are made in the USA. No real or natural bone material is available on this site.      

Within 10 days of receipt of the product, even if the product does not have any defects in material and workmanship, if the customer wants to make a product return, or report a shortage, they may contact Bone Clones, Inc. at 800-914-0091 (or at 818-709-7991 for international customers) and obtain a return merchandise authorization (RMA) number in order to return the product to Bone Clones. Bone Clones will, upon receipt of the merchandise from the customer, refund the purchase price of the item or extend credit to the customer in the amount of the purchase price of the item. The cost of return shipping of merchandise that is not defective is to be paid by the customer.